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Residential Advocate - CDV

Job Summary: 

Responsible for providing quality services to residential families and hotline callers

 

General Job Duties:

  • Provide quality services to NH residents and hotline callers, including but not limited to, crisis counseling, safety planning, emotional support, IDVA advocacy
  • Complete intakes for clients seeking CDV services (as needed)
  • Assist in determining NH eligibility and length of stay in conjunction with CDV team
  • Provide an age-appropriate shelter orientation for NH adult and child residents, including but not limited to, security/safety procedures and normalization of family services
  • Assist in completing assessments and creating/updating service plans (as needed)
  • Assist in ensuring the documented progression of services needed and received
  • Complete RA shift duty list (including shelter checks)
  • Assist in providing a safe, nurturing NH environment, assist with communal living issues
  • Facilitating safety drills
  • Provide DV education and parenting skills assistance (as applicable) to residential clients
  • Offer cellular phones to victims as needed
  • Work with other social service agencies to provide assistance for domestic violence victims
  • Complete service logs and all necessary documentation during shift, complete self-check
  • Assist in quality assurance as needed
  • Request completion of departure surveys by residential clients
  • Maintain confidentiality of all client information
  • Facilitate applicable sessions of the 40-hour training curriculum
  • Participate in internal and external meetings as requested
  • Participate in the appreciative inquiry process & adhere to the Gossip Free Zone
  • Assist with public awareness activities & provide community presentations as requested
  • Assist with clerical projects, shelter maintenance, donation management as time permits
  • Attend conferences and workshops as designated
  • Any other duties assigned and deemed necessary for the effective and efficient operation of the agency

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I understand that if I am employed, any misrepresentation or material omission made by me on this application will be sufficient cause to warrant immediate discharge from employment whenever it is discovered. I give Mid Central Community Action Inc. the right to contact and obtain information from all references, employers and educational institutions, and to otherwise verify the accuracy of the information contained in this application. I hereby release Mid Central Community Action Inc. or representatives from any and all liability connected with seeking, gathering and using such information, as well as any and all other persons, corporations or organizations for furnishing such information.

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