Due to the ongoing COVID-19 pandemic affecting our nation, MCCA is unable to meet with customers face-to-face at this time to provide utility assistance through the LIHEAP program. All required documents must be submitted in order to complete your application. The LIHEAP program will continue taking LIHEAP applications until funds or exhausted or no later than June 30, 2021.


All applications take up to 60 days to process. The LIHEAP Program can never guarantee to stop or beat a threat for disconnection.


Required Documentation:

1.       Completed Universal Signature Form

2.       Social Security Cards for all household members

3.       Government Issued Photo ID’s for all household members aged 18+

4.       All GROSS income for all household members for 30 days prior to the application

5.       Current utility bills.  At this time, the LIHEAP program is only able to assist with Gas and Electric services.


Applications can be submitted by any of the following methods:



McLean County – send to receptionist@mccainc.org and cassieb@mccainc.org

Livingston County – send to katrinah@mccainc.org and cassieb@mccianc.org



McLean County – ATTN LIHEAP – 309-828-8811

Livingston County – ATTN LIHEAP – 815-844-5896


Illinois.gov secure file link transfer:


1.       Checkmark the box to acknowledge the warning

2.       Recipient email addresses – YOU MUST ENTER ALL 3

McLean County -  ceo.oca@illinois.gov, cassieb@mccainc.org, receptionist@mccainc.org

Livingston County – ceo.oca@illinois.gov, katrinah@mccainc.org, receptionist@mccainc.org

3.       Your email address

4.       Attach (do not paste into the message body) your required documents


6.       Message body: Please type in your phone number, if you rent and how much you pay a month and if your household receives Snap/Medicaid/Medicare


Office drop off: DO NOT DROP OFF ORIGINALS – ONLY COPIES – There are secured lock boxes outside each office for sealed envelopes to be placed in containing your documents

McLean County – 1301 W. Washington St, Bloomington, IL 61701

Livingston County – 320 W. Madison St, Pontiac, IL 61764



McLean County – MCCA, c/o LIHEAP,  1301 W. Washington St, Bloomington, IL 61701

Livingston County – MCCA, c/o LIHEAP, 320 W. Madison St, Pontiac, IL 61764